Frequently Asked Questions

 
 

GENERAL

What is Aquajellie?

What is Light Lacquer?

What is Pioneer Pro?

What are Pioneer Pro's products?

How does Pioneer Pro work?

Do I really need to use Pioneer Pro? What's the difference between Pioneer Pro and other brands of soak-off gel base and top coat?

What's the difference between Pro Gel Top and Premium Clear Gloss?

Do I have to use both Pro Gel Base and Pro Gel Top to have a longer lasting Light Lacquer manicure? Can I just use one or the other?

  • Pro Gel Base + LL colour + Pro Gel Top
  • Pro Gel Base + LL colour + Premium Clear Gloss
  • Pro Gel Base + LL colour + no top coat
  • No base coat + LL colour + Pro Gel Top
  • No base coat + LL colour + Premium Clear Gloss
  • No base coat + LL colour + no top coat

If I just apply Pro Gel Top to Light Lacquer, will my manicure still be peelable?

How does a Pioneer Pro + Light Lacquer manicure compare to a professional soak-off gel manicure done at the salons?

Can I use Pioneer Pro with Aquajellie too?

How long can one bottle of Light Lacquer last?

What is the shelf life of Aquajellie / Light Lacquer?

  • the cap is closed tightly after use;
  • the cap is not left opened for too long (so that dust and other contaminants do not mix with the formula); and
  • store the bottle away from direct sunlight or strong heat

I only need just one bottle of Light Lacquer to do a full manicure?

I’ve noticed that if I don’t touch my bottle for a period of time, a layer of what looks like oil seems to be floating at the top. Is this normal?

SAFETY

What if I get Light Lacquer on my skin and cuticles?

What if I get Pioneer Pro on my skin and cuticles?

Is Aquajellie / Light Lacquer pregnancy-safe?

Is Aquajellie / Light Lacquer kids-safe?

Is Pioneer Pro safe for kids/pregnancy safe?

Does Aquajellie / Light Lacquer cause damage to natural nails?

I'm a bit concerned about my nails getting damaged. Should I still use Pioneer Pro?

My nail beds feel dry and scratched after soaking and scraping off my Pioneer Pro manicure. What should I do?

The skin around my nails feel dry after soaking my nails in acetone. Is this normal?

Does Pioneer Pro have a strong smell?

 

APPLICATION

How do I apply Aquajellie?

  1. Start with clean dry nails. Remove oil and dirt with a nice soapy hand wash. Alternatively, clean off excess oil or dirt on your nails with alcohol. Also, do not apply any cuticle oil or hand cream on your hands and nails before applying Aquajellie as oils and other particles on your nail bed will prevent the polish from adhering smoothly onto your nails.

  2. Apply 2-3 thin coats rather than one thick coat and wait for at least 1 minute between coats. Ensure that the first coat is fully dried before applying the second coat. Thinner coats also help prevent air bubbles from getting trapped between the lacquer and the nail plate.

  3. End your application by capping the free edge - don’t stop at the tip, but continue to go over the edge of your tip to cover the nail tip too. This will help to prevent chipping.

How do I apply Light Lacquer?

  1. Start with clean dry nails. Remove oil and dirt with a soapy hand wash. Alternatively, clean off excess dirt or oil with alcohol wipes or nail polish remover. Also, do not apply any cuticle oil or hand cream on your hands and nails prior to applying Light Lacquer. This is because oil and other particles on your nail bed inhibits the lacquer from adhering smoothly to your nail bed.

  2. Apply 2-3 thin coats rather than one thick coat and cure for 30-45 seconds. Ensure the first coat is cured entirely before applying subsequent coats. The first coat can be thin to the point where it may look streaky or patchy, but don’t worry as the second (and third) coats will cover it nicely and smoothly. And while it might save time to just do one thick coat, it will ultimately affect the longevity of your Light Lacquer manicure. Thinner coats also help prevent air bubbles from getting trapped between the lacquer and the nail bed.

  3. End your application by capping the free edge - don’t stop at the tip, but continue to go over the edge of your nail to cover the tip too. This will help to prevent chipping. Applying our premium clear gloss creates an additional protective layer which also helps prevent chipping when the free end is capped too.

  4. We recommend curing each layer for 30-45 seconds under our 36W professional lamp and 45-60 seconds under our 6W travel lamp.

How do I use Pioneer Pro with Light Lacquer?

  1. Apply a thin coat of Pro Gel Base on clean nails and cure for 45-60 seconds under an LED gel lamp.
  2. Apply Light Lacquer as per usual and cure for 45-60 seconds under an LED gel lamp.
  3. Apply a thin coat of Pro Gel Top and cure for 60-90 seconds under and LED gel lamp for an ultra glossy and durable home-to-pro manicure.

Do I need to file (roughen) my nail before applying Pro Gel Base?

Is there a tacky surface on the top of Pro Gel Top that I need to clean off after curing?

The Pro Gel Base is still tacky after curing for 45-60 seconds. Is this normal?

Do I need to apply a top/base coat before using Aquajellie?

Can I apply a top/base coat from other brands?

Do I need to apply base coat before using Light Lacquer?

Do I need to layer top coat after applying Light Lacquer?

How long does it take for Aquajellie to dry?

My lacquer layer seems fine after curing but after a while it starts to get wrinkly. Why is that?

My Light Lacquer manicure seems fine after curing but after a while little bumps start to show under. Why is that?

Do I need to cure one nail at a time or can I apply on all 5 nails first before curing altogether under the lamp?

REMOVAL

How do I remove Aquajellie / Light Lacquer from my nails?

How do I remove a Pioneer Pro + Light Lacquer (PP+LL) manicure?

  1. Buff off top layer of gel manicure
  2. Leave fingers in acetone wrap or for 20 minutes. Or place acetone-soaked cotton pad over nails and put nail clips on.
  3. Gently scrap off lifted gel manicure with metal cuticle pusher
  4. Soak longer in acetone if it’s not soft enough

Do you sell all the items required for removal of a Pioneer Pro manicure?

Can I just try peeling off my Pioneer Pro manicure?

I can't seem to peel off my lacquer layer properly. Any reason or advice?

Why can’t I peel off Aquajellie in one nice solid piece?

Why is it harder to peel off Aquajellie when it’s on my toes compared to my fingers?

Can I just use nail polish remover to remove Aquajellie?

LASTING PROPERTIES

How long will Aquajellie last on my nails?

How long does Light Lacquer last on my nails?

How much longer can the use of Pioneer Pro make my Light Lacquer manicure last?

Why does my Light Lacquer manicure seem to peel off more easily than others?

  1. Naturally produced oils on the nail bed will result in weakened adhesion between Light Lacquer and the nail plate, hence peeling off easily.
  2. The nail plate was not cleaned properly of oils and dirt before application.
  3. The Light Lacquer application was too thick and bottom layers did not cure properly.
  4. Not capping the free edge of the nail tip can lead to lifting which causes the manicure to peel off easily.

I've followed your advice but my manicure still doesn't seem to last. What should I do?

I’ve used different colours and find that some colours peel more easily than others. Why is that?